Do you find yourself avoiding certain people and putting off conversations that need to be had? This behavior, though natural, does not come without a cost to you and your business. Slipping standards & lingering issues can affect customer satisfaction, employee retention, and ultimately, your bottom line (not to mention your sanity).
Attend this this highly experiential workshop and learn practical tools and processes for dealing with difficult people, and executing the conversations that often come with them, head on.
Laura Dewey has over 30 years of experience in leadership, growth, and development. After receiving her B.A. in Education, Laura rose to become first female partner in a restaurant company. Her ability to create effective training and operations systems made her a key player in growing her company from six regional restaurants to 145, nationwide.
Upon completion of her Master’s Degree in Psychology, Laura left restaurants to pursue her passion and talent for leadership development and feels privileged to bring both to Woodhill Solutions.